Shipping and Delivery
At DreamCosBeauty, we strive to provide efficient and reliable shipping and delivery services for our customers. Here is an overview of our shipping and delivery policies:
1. Shipping Methods: – We offer various shipping methods based on factors such as destination, package size, weight, and delivery speed. During the checkout process, you will be provided with available shipping options to choose from.
2. Shipping Costs: – Shipping costs are calculated based on the selected shipping method, destination, and the weight and dimensions of the package. The applicable shipping charges will be displayed during the checkout process.
3. Processing Time: – We make every effort to process and ship your order promptly. The processing time includes order verification, packaging, and handing over the package to the shipping carrier. The estimated processing time will be provided to you at the time of purchase.
4. Shippment time: – Shippment time depends on the selected shipping method and the destination. We provide estimated delivery time based on information We deliver within 3 to 7 working days depending on the information provided by the customer.
5. Tracking: – Once your order is shipped, we will provide you with a tracking number or a link to track your package. You can use this information to monitor the progress and estimated delivery date of your shipment.
6. International Shipping: – We offer international shipping to select destinations. Please note that international shipments may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the product or shipping costs.
7. Delivery Address: – It is your responsibility to provide an accurate and complete shipping address. We are not responsible for any delays or delivery issues resulting from incorrect or incomplete address information provided by the customer.
8. Delivery Issues and Returns: – In the event of a delivery issue, such as non-delivery or damage during transit, please contact our customer support team as soon as possible. We will work with you to resolve the issue and, if necessary, initiate a return or replacement process based on our return policy.
Please note that the shipping and delivery policies outlined above are general guidelines. Specific details, including shipping options, costs, and delivery times, may vary depending on your location and the shipping carriers available in your area. For more detailed information, we recommend reviewing the shipping information provided during the checkout process or contacting our customer support team.